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Marrakech
Sofitel Marrakech Palais Impérial & Spa
Reserve rooms
Sofitel Marrakech Palais Impérial & Spa

About the property

Sofitel Marrakech Palais Impérial & Spa offers luxurious accommodation 800 metres from Jamaâ El Fna Square. It features a spa, 5 swimming pools and 3 restaurants and bars. The luxury guest rooms and suites at the Sofitel Marrakech offer a private balcony overlooking the mountains or gardens. All are contemporary in style with modern furnishings and some have a separate lounge. Gourmet, olive oil-inspired and healthy spa dishes are served in the hotel’s several restaurants. L’Orangerie features a terrace overlooking the Atlas Mountains and bar Palais Darkum serves international teas. Additional facilities include a fitness centre and for a supplement, a spa with an indoor pool, hammam and hot tub. The hotel also has Wi-Fi throughout and a 24-hour reception with a currency exchange service. The hotel’s valet service can park guests’ cars in the secure outdoor or indoor car park. Marrakech Menara Airport is a 10-minute drive away and Bahia Palace is 1 km from the hotel.

Popularity

8.2
Very good
General
2020
brand
Booking 8.2/10
1431
brand
Expedia 8.2/10
589

Main services

Dining Area
Spa & Wellness Centre
Beach hotels
Safe
Business centre
Breakfast
Ironing set
Fax
Terrace
Internet access
Air conditioned
Restaurant
Games room
Outdoor furniture
Children playground
Luggage room
Golf course
Babysitting service
Garden
Room service
Car hire
Laundry service
Solarium
Fitness
Wi-fi
Beauty salon
Smoking area
Pet basket
Soundproof room
Special dietary options
Contactless check-in/out
Family rooms
Hairdressing salon
Lockers
Security alarm
Currency exchange facilities
Sun loungers
Smoke detector
Heating
Nightclub
Transfer service
Entertainment Area
Express Check-in/Check-out
Massage
Adapted for disabled
Swimming Pool
First aid kit
Fire extinguisher
24-hour security
Medical service
Bar
Housekeeping
TV lounge
ATM
Non-smoking rooms
Valet parking
Stroller
Pets allowed
Elevator
Meeting room
Table tennis
Turkish steam bath
Parking
Snack bar
Cellar / Wine tasting

* Some services may carry an extra charge.

Guest reviews

8.2/10 Very good
Cleanliness8.6/10
Staff and Service8/10
Amenities8.4/10
Property conditions and facilities8.4/10
Location9.2/10
Neighborhood8.8/10

2 / 10

Menahem
unfriendly
11 Apr 2025

10 / 10

patricia
Very well located, Confortable rooms, beautiful gardens
10 Apr 2025

8 / 10

richard
The Hotel facilities are excellent. However, staff and service are just about average. Service is slow. Finding table at breakfast or a seat by the pool was very difficult. Staff were less than helpful in this respect. We stayed in a suite. Cost high but service did not match this
31 Mar 2025

6 / 10

roderick
It is a wonderful hotel, only let down by downright unhelpful and inefficient reception staff. They should realise that the guests are their most important asset and attend to them with a little more alacrity
16 Mar 2025

Information about the area

Marrakech, Morocco
Gateway to the desert and the south, Marrakech is overwhelming like no other imperial city of Morocco. Its reddish-pink streets and alleys are full of sounds, sights, smells and life. The mid-summer heat is enough to prostrate most tourists. The best times to explore Marrakech are early morning, early evening, and winter, during winter temperatures are mild, but fall significantly at night, due to the cold air from the High Atlas. The Djemaa El-Fna, Assembly of the Dead, is anything but what its name suggests. A hot and crowded market by day, the Djemaa really gets rolling at sunset when the entertainers invade. This chaotic outdoor circus offers a microcosms of Morocco at its most exotic. The huge audience clusters in tight circles around the diverse cast of performers. Almost every tour of Marrakech begins at the 12th century Koutoubia Mosque, with its magnificent minaret presiding over the Djemaa. The minaret, crowned by a lantern of three golden spheres, is the oldest and purest surviving example of the architecture of the Almohads. The city’s two most breathtaking monuments date from the 16th century. Feast your eyes and cool off at the ornate Ben Youssef Madrassa, the largest Qur’anic school in North Africa. Even more lavish are the dazzling Saadian Tombs, modelled upon the interior of the Alhambra in Granada. The view from the terrace at the Badi Palace, now in ruins, is majestic. Close by we find the 19th century Bahia Palace. It is an ornate and beautiful palace with restful fountained gardens. To escape from the relentless midday sun, wander in the lush Menara Gardens and lounge in the charming lakeside pavilion. Marrakech is noisy, busy, dusty and chaotic. It is a visual and sensory banquet of colour, diverse cultures, architecture and design. Marrakech delivers an exotic and exciting taste of Africa and the best part is that it is only a few hours away from Europe by plane.

What’s nearby

  • Jnani El Harti - 0.14 km
  • Place El Mourabitene - 0.96 km
  • Cyber Parc Arsat Moulay Abdesalam - 1.02 km
  • Majorelle Garden - 1.38 km
  • Parc Lalla Hasna - 1.51 km
  • Dar El Bacha - 1.51 km

Getting around

  • (RAK) Marrakech, Menara, MA - 3.63 km

About accommodation

General

  • Air conditioning
  • Safety deposit box
  • Soundproof rooms
  • Family rooms
  • Heating
  • Designated smoking area
  • Pets allowed
  • WiFi available in all areas
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift

Safety & security

  • Fire extinguishers
  • 24-hour security
  • Security alarm
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • CCTV outside property

Activities

  • Hammam
  • Facial treatments
  • Body wrap
  • Spa facilities
  • Sauna
  • Nightclub/DJ
  • Live sport events (broadcast)
  • Hair styling
  • Golf course (within 3 km)
  • Foot bath
  • Hair colouring
  • Fitness centre
  • Table tennis
  • Games room
  • Body scrub
  • Hot tub/Jacuzzi
  • Steam room
  • Spa lounge/relaxation area
  • Waxing services
  • Indoor pool
  • Beauty Services
  • Fitness/spa locker rooms
  • Live music/performance
  • Fitness classes
  • Kids' club
  • Solarium
  • Children's playground
  • Indoor pool (all year)
  • Temporary art galleries
  • Hair cut
  • Spa/wellness packages
  • Pedicure
  • Evening entertainment
  • Body treatments
  • Manicure
  • Make up services
  • Personal trainer
  • Massage
  • Hair treatments
  • Spa and wellness centre
  • Fitness

Services

  • Barber/beauty shop
  • Express check-in/check-out
  • Car hire
  • Ironing service
  • Private check-in/check-out
  • Luggage storage
  • Concierge service
  • Shuttle service
  • Dry cleaning
  • Packed lunches
  • Pet basket
  • Fax/photocopying
  • Lockers
  • 24-hour front desk
  • Trouser press
  • Currency exchange
  • Business centre
  • Valet parking
  • ATM/cash machine on site
  • Room service
  • Strollers
  • Meeting/banquet facilities
  • Daily housekeeping
  • Shared lounge/TV area
  • Pet bowls
  • Babysitting/child services
  • Shuttle service (additional charge)
  • Laundry

Safety features

  • First aid kit available
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Access to health care professionals
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas

Physical distancing

  • Mobile app for room service
  • Contactless check-in/check-out
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

  • Snack bar
  • Restaurant
  • Bar
  • Breakfast in the room
  • Kid meals
  • Kid-friendly buffet
  • Wine/champagne
  • Coffee house on site
  • Special diet menus (on request)
  • Fruits

Cleanliness & disinfecting

  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against Coronavirus
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers

Internet

  • Internet services
  • WiFi
  • Free WiFi

Outdoors

  • Outdoor pool
  • Garden
  • Terrace
  • Sun terrace
  • Outdoor pool (all year)
  • Outdoor furniture

Parking

  • Parking garage
  • Free parking
  • Electric vehicle charging station
  • Parking
  • Private parking
  • Parking on site

Pool and wellness

  • Pool bar
  • Rooftop pool
  • Pool with view
  • Swimming Pool
  • Plunge pool
  • Swimming pool
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Heated pool
  • Kids' pool
  • Shallow end

Reception services

  • Invoice provided

Entertainment and family services

  • Indoor play area
  • Board games/puzzles
  • Kids' outdoor play equipment
  • Baby safety gates

Languages

  • العربية
  • Deutsch
  • English
  • Español
  • Français

About the rooms

The accommodation has 328 rooms:

General

  • Air conditioning
  • Fire extinguisher
  • Carpeted
  • Iron
  • Smoke alarm
  • Laptop safe
  • Interconnected room(s) available
  • Ironing facilities
  • Trash cans
  • Safety deposit box
  • Heating
  • Pants press
  • Soundproofing
  • Key card access

Services

  • Wake up service/Alarm clock
  • Wake-up service

Room Amenities

  • Socket near the bed
  • Sofa bed
  • Clothes rack
  • Non-feather pillow
  • Adapter
  • Drying rack for clothing
  • Hypoallergenic pillow
  • Feather pillow

Safety features

  • Air purifiers

Bathroom

  • Body soap
  • Free toiletries
  • Conditioner
  • Hairdryer
  • Shampoo
  • Shower cap
  • Toilet
  • Bath
  • Bath or shower
  • Additional toilet
  • Toilet paper
  • Bathrobe
  • Slippers
  • Shower
  • Towels
  • Walk-in shower
  • Private bathroom
  • Additional bathroom
  • Toothbrush

Media & Technology

  • Satellite channels
  • TV
  • Telephone
  • Radio
  • Cable channels
  • Flat-screen TV
  • CD player
  • iPod dock

Physical distancing

  • Single-room air conditioning for guest accommodation

Food & Drink

  • Tea/Coffee maker
  • Minibar
  • Bottle of water

Cleanliness & disinfecting

  • Hand sanitiser

Kitchen

  • Coffee machine
  • Tumble dryer
  • Dining table
  • Electric kettle

Outdoors

  • Terrace
  • Balcony
  • Outdoor dining area
  • Patio

View

  • City view
  • Garden view
  • Pool view
  • Quiet street view
  • View
  • Mountain view
  • Inner courtyard view

Living Area

  • Seating Area
  • Desk

Bedroom

  • Dressing room
  • Alarm clock
  • Linen
  • Cots
  • Wardrobe or closet

Accessibility

  • Roll-in shower
  • Lowered sink
  • Entire unit wheelchair accessible
  • Accessible by lift
  • Raised toilet
  • Shower chair
  • Toilet with grab rails
  • Upper floors accessible by elevator

Pool and wellness

  • Pool towels

Entertainment and family services

  • Books, DVDs, or music for children
  • Board games/puzzles
*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 5 pools:

Pool 1

Location

Indoor

Access

For all ages

Cost

Additional charge
Pool 2

Location

Outdoor

Access

Adults only

Cost

Free
Pool 3

Location

Outdoor

Access

Adults only

Cost

Free
Pool 4

Location

Outdoor

Access

Adults only

Cost

Additional charge
Pool 5

Location

Outdoor

Access

Kid-friendly

Cost

Free

Restaurants

Le Jardin

  • Access for guests and visitors
  • Reservation required

L'Orangerie

  • Access for guests and visitors
  • Reservation required

L'Oasis

  • Access for guests and visitors
  • No reservation required

Le So Lounge

  • Access for guests and visitors
  • Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

  • Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

  • Free

Policies

Check-in

  • Checkin from 15:00
  • Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are allowed on request. Charges may be applicable.

Children

Children of any age are welcome.

Extra beds

Extra beds available subject to availability at this property. Cots available subject to availability at this property.

Important information

Only guests above the age of 18 have access to the spa. Guests staying at the hotel have free access to the lounge except at the weekend, during privatisations and during special events. Please note that you must show the credit card used to make the reservation upon check-in. Please note that breakfast will be offered as sohour meal during Ramadan for guests fasting during their stays. Prepayment of the entire stay by credit card debited at the time of booking. The access to the swimming pool for external customers is 1000 dirhams per person.

Accomodation license number

44000HT0916